Imagine owning a Chanel, Dior, or Louis Vuitton bag without paying full price. For many fashion lovers, luxury often feels out of reach due to sky-high costs. This is where Carousell Luxury steps in. Known for connecting shoppers with authentic pre-loved items online, the brand has now taken a bold step forward.
On September 23, Carousell Luxury opened its very first physical store at The Centrepoint. This new space promises to bring designer goods closer to shoppers while making secondhand the first choice for luxury lovers in Singapore.
Why Carousell Luxury is Changing the Game
The Problem
Luxury fashion is highly desirable but comes at a steep cost. Many who dream of owning timeless pieces from Chanel, Dior, or Gucci find the price tags intimidating.
The Agitation
Add to that the worry of counterfeit products when buying secondhand online, and the experience becomes risky. Buyers want assurance, sellers want convenience, and both sides want a community they can trust.
The Solution
Carousell Luxury’s first physical store offers the best of both worlds: the accessibility of online shopping paired with the trust and tactile experience of buying in person. Shoppers can now see, touch, and even try on exclusive pieces while knowing each item has been carefully verified.
What Shoppers Can Expect
The new store features a curated collection of handbags, accessories, and small leather goods from iconic brands such as Chanel, Louis Vuitton, Dior, and Gucci. Collectors will also find rare and limited pieces like the Chanel Wenge Wood Vanity Bag, the Louis Vuitton x Yayoi Kusama OnTheGo, and the classic Dior Saddle Bag.
This move builds on Carousell Luxury’s strong online presence. Even before opening its store, the platform expanded its offerings by acquiring LuxLexicon, a trusted luxury reseller. Together, these efforts create a seamless omnichannel shopping journey for modern buyers.
Authenticity at the Core
One of the biggest concerns in the resale market is authenticity. Carousell Luxury addresses this with a multi-step verification process performed by expert authenticators.
Each item undergoes checks using a proprietary reference library with over 500 bag styles. Specialists assess stitching, engraving, serial codes, hardware, and materials. The process takes between 10 and 30 minutes, ensuring buyers receive only genuine products.
For added peace of mind, Carousell Luxury offers a money-back guarantee if any product is later proven to be inauthentic by the original brand.
Opportunities for Sellers
Carousell Luxury is not only a destination for buyers but also a valuable platform for sellers. Individuals who want to part with their luxury items can choose from three selling options:
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Consignment – where Carousell helps sell the item for you.
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Trade-in – swapping items for store credit.
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Direct buyout – receiving immediate payment for goods.
The trade-in and direct buyout options are particularly rare in the resale market, giving sellers more flexibility and faster results.
Grand Opening Promotions
To celebrate its launch, Carousell Luxury is offering exclusive deals at The Centrepoint store until September 30. Shoppers can enjoy tiered discounts depending on their spending:
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S$20 off with a minimum spend of S$600
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S$60 off with a minimum spend of S$1,600
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S$100 off with a minimum spend of S$2,800
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S$250 off with a minimum spend of S$5,000
Customers spending S$2,800 or more will also receive a complimentary leather organic care kit.
Why a Physical Store Matters
According to Tresor A Tan, Director of Carousell Luxury, the mission is simple: to make secondhand the first choice. While the online platform continues to thrive, the physical store adds another layer of confidence.
Many buyers prefer to see and try on items before purchase. Sellers benefit from walking in with their bags and receiving immediate valuations. This creates what Tan calls a vibrant “flywheel effect,” where buyers and sellers fuel a growing luxury community together.
A Call to Action for Luxury Lovers
If you have ever dreamed of owning a Chanel flap bag or a Louis Vuitton tote, now is the time to explore Carousell Luxury’s new space. With its commitment to authenticity, customer assurance, and community building, the store at The Centrepoint is more than just a retail outlet. It is a movement toward making sustainable, secondhand luxury the new normal.
Whether you are a buyer searching for your next statement piece or a seller looking to give your designer goods a second life, Carousell Luxury offers the perfect solution.
